Yes, you can add up to 4 VIP packages per show to your cart. Each VIP package is for one guest, and each guest must have their own separate concert ticket.

Yes, you can purchase VIP packages for multiple shows in a single order, with a limit of 4 packages per city.

If you are using a VIP package purchased under another name, please bring a copy of the purchaser’s ID, the order confirmation email, and the itinerary to VIP check-in.

Pricing can be toggled in various currency conversions using the dropdown in the top right corner.

No. VIP upgrades can be purchased separately, but the VIP purchaser must have a valid concert ticket for the same show.

a valid ticket to the show is required for access. Fans will need to present their concert ticket at check-in.

VIP upgrades for Antwerp will be available for purchase directly on Lotto Arena’s website. You’ll be redirected to their page to complete your purchase.

Yes. VIP upgrades are not tied to seat location and can be purchased with any valid concert ticket.

Each VIP upgrade is valid for one (1) person and must be paired with one (1) concert ticket.

Two VIP upgrades are available: For the Night: Q&A Experience and Angel Wings: Early Entry & Merch Package. Both are VIP upgrades and require a separate concert ticket for entry.

We accept all major credit cards, including Visa, Mastercard, American Express, Discover, and Diners Club.We also support digital wallets such as Apple Pay, Google Pay, Amazon Pay, and Shop Pay (where available).

Adding a VIP package to your cart does not reserve it. VIP packages are sold on a first-come, first-served basis and are only secured once checkout is fully completed and payment is confirmed. We recommend completing checkout promptly, as items may sell out while in your cart.

- Access to an intimate Q&A with Madison Beer
- Access to Madison’s archives showcasing special items from throughout her career
- One exclusive Madison Beer merch package
- One commemorative VIP laminate
- First access to venue merch shopping
- First group venue entry

- One exclusive Madison Beer merch package
- One commemorative VIP laminate
- early access to venue merch shopping
- Second Group Venue Entry

No. Neither VIP package includes a meet & greet or individual photo opportunity with Madison Beer.

During the Q&A experience, Madison will answer a selection of fan-submitted questions. Questions will be solicited closer to show date from fans and will be selected by madison's team. Submission does not guarantee your question will be chosen.

Photography and video policies will be communicated on-site and may vary by venue. In general, no professional photography or recording devices are permitted during the Q&A experience. Please follow instructions given at time of event.

check in location will vary from venue to venue. exact check in location will be included in the show specific itinerary sent out ahead of the show date.

VIP details will be emailed to you and will include the check-in time and location for your specific show date. These details are typically sent about three days before the event. If you have not received your VIP information at least two days before your show, please contact info@237global.com for assistance.

VIP merchandise will be distributed on-site at VIP check-in. Merchandise is not shipped in advance. we are unable to ship merchandise after the show.

Please bring:
A valid photo ID
Your ticket confirmation
Your VIP confirmation email

The name on the VIP order must match the photo ID.

VIP check-in times vary by venue and will be emailed in advance. Please arrive on time, as late arrival may result in missing portions of the VIP experience.

Late arrivals are not guaranteed access to the full VIP experience. Some elements (including early entry or Q&A access) may be forfeited if you arrive after check-in has closed.

In most cases, guests will remain inside the venue after completing their VIP experience. In some venues, exiting may be required due to timing or venue policies. If re-entry is required, VIP guests will be given priority re-entry before general admission.

Yes, VIP packages may be used by someone other than the original purchaser. If you are not the original purchaser, you must bring a photo or copy of the purchaser’s photo ID to VIP check-in, along with the VIP itinerary email. The itinerary will be sent to the original purchaser’s email address approximately three days before the event, so please be sure it is forwarded to you in advance.

Please reach out to info@237global.com for all customer service inquiries.

Age requirements vary by venue. Minors may need to be accompanied by a parent or legal guardian. Please check your venue’s policy before purchasing.

Yes. ADA accommodations are available. Please contact info@237global.com in advance so arrangements can be made prior to the show.

Yes. As long as you have access to a valid ticket for the show, you may purchase VIP separately on your own account.